Cancel Abandoned Order

60 Quality Score

Active Installs

14/30

With only 1,000 active installs, the plugin has a modest footprint compared to category leaders that exceed 70,000 installs, yet it still scores above the popularity ceiling thanks to strong per-install engagement.

Update Freshness

13/25

The plugin was updated on July 15, 2025, and is tested against WordPress 6.8.5, indicating active upkeep, though the minimal install base makes long-term maintenance risk harder to gauge.

User Rating

14/15

A 96 out of 100 rating from 16 reviewers is excellent and suggests the small user base is highly satisfied, but the small sample size limits how confidently this can be generalized.

Support Health

8/15

Zero support threads and zero resolutions means there is no public track record of how the author responds when problems arise, which is a meaningful risk factor for a payment-adjacent plugin.

WP Compatibility

11/15

Compatibility scores 75 out of 100, reflecting modern WordPress and PHP 7.0 minimums plus current WooCommerce testing, though the lack of explicit plugin or theme conflict testing leaves some uncertainty.

Scores higher than 8% of indexed plugins

About

Cancel "on hold" orders after a certain number of days or by hours

Active Installs 1k+

Rating ★★★★½ 4.8/5

Last Updated 2025-07-15 7:09am GMT

Requires WordPress 4.0+

Tested Up To 6.8.8

Requires PHP 7.0+

✓ No known vulnerabilities

What It Does

Cancel Abandoned Order automatically cancels WooCommerce orders that remain in the "on hold" status past a user-defined threshold, measured in hours or days. It runs on a scheduled basis so that abandoned or unfinished checkouts do not pile up and block inventory. The plugin focuses on a narrow, specific task rather than offering a broader order-lifecycle suite.

Who It's For

This plugin is best suited for WooCommerce store owners, particularly those running Stripe-based checkouts, who routinely see orders stuck in "on hold" and want them cleaned up automatically to free stock. It works well for small to mid-sized shops that need a lightweight automation tool without the overhead of a full order management plugin. High-volume retailers who need granular control over partial payments, restock timing, or customer notifications may find its feature set too thin.

Who Should Skip It

Stores that already use a WooCommerce extension handling order status automation, or those needing restock notifications, customer-facing cancellation emails, or multi-gateway logic, will not get enough value here. If your checkout flow rarely produces abandoned orders, this plugin solves a problem you do not have.

The Bottom Line

Cancel Abandoned Order does one thing and appears to do it well, earning a 96/100 user rating, but the 0 support threads and only 1,000 installs mean you are betting on a small project. For a store with a clear, recurring problem of stuck on-hold orders and minimal need for support, it is a reasonable, lightweight pick. For anyone needing broader automation or a safety net of community support, the alternatives offer more insurance.

Related Plugins

Germanized for WooCommerce 91/100

Pick this if you need order automation alongside invoicing, legal compliance, and broader WooCommerce commerce features, not just cancellation rules.

PDF Invoices & Packing Slips for WooCommerce 90/100

Choose this if your abandoned order problem is downstream of missing documentation and you need a full invoicing workflow instead.

Customer Reviews for WooCommerce 89/100

This is unrelated to order cancellation but worth considering if improving conversion and reducing abandonment at the source is your real goal.

Payment Plugins for Stripe WooCommerce 88/100

Select this if Stripe-specific checkout abandonment is the issue and you want a more capable Stripe gateway that may reduce stuck orders before they occur.

WooCommerce Stripe Payment Gateway 88/100

Choose the official Stripe gateway if you want a widely maintained, 700,000-install solution that addresses checkout reliability without a separate cancellation add-on.