Libro de Reclamaciones y Quejas

57 Quality Score

Active Installs

16/30

With 4,000 active installs and a focused niche, the plugin has a reasonable footprint for a single-country compliance tool, but it is not widely adopted outside Peru.

Update Freshness

11/25

The plugin was last updated on 3 June 2025 and has been kept current with WordPress 6.8.5 and PHP 7.4, suggesting the developer is actively maintaining it.

User Rating

11/15

A 76 out of 100 score from 10 ratings indicates moderately positive user satisfaction, though the small sample size limits confidence.

Support Health

8/15

With zero support threads opened and zero resolved, there is essentially no public track record of how the developer handles user issues.

WP Compatibility

11/15

Testing against WordPress 6.8.5 and requiring PHP 7.4 puts it on a modern, supported baseline, which is a positive sign.

Scores higher than 6% of indexed plugins

About

Libro de reclamaciones válido para Perú con los campos obligatorios exigidos por Indecopi.

Active Installs 3k+

Rating ★★★½ 3.8/5

Last Updated 2025-06-03 8:11pm GMT

Requires WordPress 6.8+

Tested Up To 6.8.8

Requires PHP 7.4+

Security History

2 known vulnerabilities, all patched

2 Medium

Most recent: June 5, 2025

View details ▸

What It Does

Libro de Reclamaciones y Quejas adds a complaints and claims book to a WordPress site, formatted to meet the mandatory fields required by Indecopi, Peru's consumer protection agency. It generates a public-facing form and a backend record of customer complaints for legal compliance. The plugin is purpose-built for Peruvian regulations and does not extend beyond that scope.

Who It's For

This plugin is built for businesses operating in Peru that need to comply with Indecopi's Libro de Reclamaciones requirement, including restaurants, retail stores, healthcare providers, and tourism operators. It fits small to mid-sized businesses that want a lightweight, free way to host the mandatory complaint form on their existing WordPress site without paying for a SaaS alternative.

Who Should Skip It

If your business does not operate in Peru, or if you already use a third-party compliance service that handles Indecopi submissions, this plugin has no value for you. Larger enterprises needing multi-branch reporting, PDF generation, or email notifications may find it too limited.

The Bottom Line

The plugin does one thing, Peruvian Indecopi complaints compliance, and it does it on a current WordPress stack with reasonable user ratings. The lack of any support thread history means you are relying on documentation rather than community help if something breaks. For a free, single-purpose compliance form in Peru, it is a workable choice, but buyers should test it thoroughly and have a backup plan.