51 Quality Score
Active Installs
15/30

With only 2,000 active installs, FeedFocal sits well below category leaders like UserFeedback at 200,000 and Crowdsignal Forms at 200,000, indicating a small user base.

Update Freshness
11/25

Last updated on May 20, 2025 and tested against WordPress 6.8.0, the plugin shows recent upkeep, though a longer history of consistent releases would be reassuring.

User Rating
7/15

An 80/100 score from only 3 ratings is statistically thin, so the rating is essentially a small-sample impression rather than a proven consensus.

Support Health
8/15

Zero support threads opened and zero resolved means there is no public track record of how the developer responds when users run into trouble.

WP Compatibility
11/15

Requires WordPress 5.0.0 and PHP 7.0, giving it a reasonable baseline of compatibility with most modern hosting environments and recent WordPress versions.

Scores higher than 4% of indexed plugins

About

Collect user feedback with our easy to use survey tools! Create surveys in seconds.

Active Installs 2k+
Rating ★★★★ 4/5
Last Updated 2025-05-20 10:04am GMT
Requires WordPress 5.0.0+
Tested Up To 6.8.0
Requires PHP 7.0+

Security History

1 known vulnerability, all patched
1 Medium

Most recent: October 24, 2023

View details ▸

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What It Does

FeedFocal lets you build short surveys and feedback widgets to embed on your WordPress site, including Net Promoter Score (NPS) prompts and general visitor feedback forms. It targets site owners who want quick, lightweight input from visitors without connecting to a third-party survey platform. Setup is straightforward, with surveys created in seconds and embedded via shortcode or block.

Who It's For

This plugin fits small business owners running ecommerce stores, hospitality sites, or membership sites who want a simple, built-in way to collect NPS scores and short feedback from visitors. It also suits course creators and digital agencies that need basic survey widgets without paying for a dedicated survey SaaS. With only 2,000 active installs, it is best suited to sites that want a no-frills solution rather than a battle-tested standard.

Who Should Skip It

If you need advanced survey logic, branching, conditional questions, detailed analytics, or reliable support threads to fall back on, look elsewhere: the plugin has zero public support threads and a limited track record. Larger enterprises and SaaS companies that depend on SLAs, integrations, and high-volume response handling should choose a more established alternative.

The Bottom Line

FeedFocal delivers a simple NPS and survey experience with recent updates and decent compatibility, but its tiny install count, three-rating sample, and zero public support history make it hard to recommend confidently. The overall quality score of 54.79/100 is dragged down by weak popularity and support metrics despite solid technical compatibility. For most site owners, a proven alternative like UserFeedback will be the safer bet.

Tags

feedback net promoter score surveys user feedback website feedback