Chatbot for WordPress by Collect.chat ⚡️

78 Quality Score

Active Installs

17/30

With about 6,000 active installs, this is a niche plugin rather than a mainstream choice, though the popularity score is modestly boosted by consistent growth signals.

Update Freshness

25/25

Last updated in May 2026 and explicitly tested against WordPress 7.0, so the maintenance signals are strong and current.

User Rating

13/15

A score of 88 from 38 ratings is solid, though the small sample size means the rating is more directional than statistically reliable.

Support Health

8/15

Zero public support threads is a real concern: there is no visible community troubleshooting history, and any help will route through the vendor directly.

WP Compatibility

15/15

The plugin requires WordPress 4.5.0 and above and is tested with 7.0, and there is no stated PHP minimum, which is a minor transparency gap but not a blocker for most hosts.

Scores higher than 61% of indexed plugins

About

Chatbots without AI are the easiest way to collect leads & data from visitors. Create a free chatbot without coding using Collect.chat.

Active Installs 6k+

Rating ★★★★ 4.4/5

Last Updated 2026-05-17 7:18am GMT

Requires WordPress 4.5.0+

Tested Up To 7.0.4

Security History

5 known vulnerabilities, all patched

1 High 4 Medium

Most recent: April 21, 2026

View details ▸

Chatbot for WordPress by Collect.chat ⚡️ <= 2.4.9 - Unauthenticated Stored Cross-Site Scripting High

April 21, 2026 Patched in ["2.5.0"] CVE-2026-40765

Chatbot for WordPress by Collect.chat ⚡️ <= 2.4.8 - Authenticated (Contributor+) Stored Cross-Site Scripting via Post Meta Field Medium

February 13, 2026 Patched in ["2.4.9"] CVE-2026-0736

Chatbot for WordPress by Collect.chat ⚡️ <= 2.4.3 - Authenticated (Admin+) Stored Cross-Site Scripting Medium

July 15, 2024 Patched in ["2.4.4"] CVE-2024-6498

collectchat <= 2.4.1 - Authenticated (Contributor+) Stored Cross-Site Scripting Medium

March 28, 2024 Patched in ["2.4.2"] CVE-2024-30436

Chatbot for WordPress <= 2.3.9 - Authenticated (Administrator+) Stored Cross-Site Scripting Medium

November 24, 2023 Patched in ["2.4.0"] CVE-2023-5691

What It Does

Chatbot for WordPress by Collect.chat embeds a code-based chatbot widget on your site, where the actual bot building happens inside the Collect.chat dashboard. Visitors interact with rule-based, conversational flows you design there, and submitted responses are sent back to your Collect.chat account for lead capture or feedback collection. The plugin itself is a lightweight connector; the heavy lifting sits on the vendor's SaaS side.

Who It's For

This is a sensible fit for small businesses, consultants, real estate agents, and agencies that want a no-code conversational form for lead capture, appointment booking, or surveys without installing a full chat or CRM plugin. It works well for users who are comfortable with a third-party SaaS dependency and want a quick, scripted alternative to a traditional contact form.

Who Should Skip It

If you need a live chat solution with real human agents, want AI-driven responses on your own server, or prefer everything hosted within WordPress, this plugin is the wrong tool. Developers and privacy-focused site owners may also find the external Collect.chat dependency and missing PHP version requirement a deal-breaker.

The Bottom Line

Chatbot for WordPress by Collect.chat is a focused, no-code lead capture widget backed by a polished third-party service, and the plugin itself is clearly maintained. The weak spots are its small install base, absent public support history, and dependency on a SaaS platform you do not control. If you want a simple, scripted conversational form and you are fine with that tradeoff, it is worth trying on the free plan; if you need scale, support transparency, or AI on your own stack, look at AI Engine or Chatway instead.

Pick this if you want an AI-powered, self-hosted chatbot with deep model integration rather than a rule-based Collect.chat widget.

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Pick this when your main concern is blocking spam bots at the firewall level, not engaging real visitors with a conversational form.

Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk 90/100

Pick this if you need real human live chat plus an AI chatbot in one package, with 30,000 installs and stronger user traction.

Hostinger Reach – AI-Powered Email Marketing for WordPress 89/100

Pick this if your priority is email list building and automations rather than on-site chat-based lead capture.

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Pick this if you run a WooCommerce store and need full sales funnels and checkout optimization rather than a chat widget.