Chatra Live Chat + ChatBot + Cart Saver

77 Quality Score

Active Installs

15/30

With only 3,000 active installs, adoption is modest compared to top alternatives like Tawk.To or 3CX at 100,000+ installs each.

Update Freshness

25/25

The plugin was updated very recently in April 2026 and is tested against WordPress 6.9.4, indicating strong maintenance activity.

User Rating

15/15

A perfect 100 score is based on only 12 ratings, so while positive, the sample is too small to be fully conclusive.

Support Health

8/15

Zero support threads and zero resolutions on the WordPress.org forum suggests either very few issues or that users are being directed elsewhere for help.

WP Compatibility

15/15

Compatibility scores 100, reflecting that it works with WordPress 4.0 and PHP 5.6 or higher, covering an extremely wide range of environments.

Scores higher than 58% of indexed plugins

About

Powerful chat / chatbot / Fb chat and cart saver app for WordPress and WooCommerce, free as long as you want.

Active Installs 2k+

Rating ★★★★★ 5/5

Last Updated 2026-07-09 4:22pm GMT

Requires WordPress 4.5+

Tested Up To 7.0.4

Requires PHP 5.6+

Security History

2 known vulnerabilities, all patched

2 Medium

Most recent: July 7, 2026

View details ▸

What It Does

Chatra Live Chat adds a chat widget, chatbot, Facebook Messenger integration, and cart-abandonment recovery tools to WordPress and WooCommerce sites. It connects visitors with live agents or automated responses, and includes targeted messages aimed at recovering lost sales. The plugin is free to install and use at a basic level, with paid tiers for expanded functionality.

Who It's For

This plugin is best suited for small to mid-sized WooCommerce store owners who want an all-in-one live chat and cart-saver tool without juggling multiple services. It also fits businesses already using Facebook Messenger as a customer channel, since the integration is built in.

Who Should Skip It

If you run a content-driven blog, non-commerce site, or already use a CRM-backed chat solution like HubSpot, this plugin will add little value. Larger stores with dedicated support teams may also outgrow its feature set and agent limits.

The Bottom Line

Chatra delivers solid maintenance, perfect ratings, and broad compatibility, but its 3,000 installs and absent forum support make it harder to recommend over larger, more proven alternatives. It is a reasonable pick if cart recovery and Facebook Messenger integration are your top priorities, but shoppers should compare it against Chatway and Tawk.To first.

Pick AI Engine if you want to build a custom AI chatbot directly inside WordPress with deep model and prompt control.

Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 90/100

Choose Chatway if you want a free live chat with built-in AI chatbot and helpdesk features and a larger install base of 30,000.

HubSpot All-In-One Marketing – Forms, Popups, Live Chat 84/100

Go with HubSpot if you want live chat tied into a full marketing and CRM platform rather than a standalone chat tool.

3CX Free Live Chat, Calls & Messaging 84/100

Pick 3CX if you also need voice and video calling alongside live chat in a single free solution.

Tawk.To Live Chat 84/100

Choose Tawk.To if you want a battle-tested free live chat with 100,000+ installs and a more established user community.