BugHerd

71 Quality Score

Active Installs

16/30

3,000 active installs is modest, placing it well behind mainstream feedback plugins like UserFeedback at 200,000 installs, but the score is buoyed by the niche it serves.

Update Freshness

25/25

Updated within days of this assessment and tested against WordPress 6.9.4, showing the developer is actively tracking core releases.

User Rating

8/15

A 70 out of 100 from only 4 ratings gives a directional signal at best, and the score reflects thin confidence in the average.

Support Health

8/15

Zero support threads opened and zero resolved suggests either no demand for help or an absent public support channel, which is a yellow flag either way.

WP Compatibility

15/15

Compatible back to WordPress 4.7 and PHP 5.6, giving it one of the broadest runtime footprints among visual feedback tools.

Scores higher than 27% of indexed plugins

About

Client feedback on your WordPress site made ridiculously easy. No code changes or client logins. Syncs to Jira, Asana, ClickUp and more.

Active Installs 3k+

Rating ★★★½ 3.5/5

Last Updated 2026-05-29 1:27am GMT

Requires WordPress 4.7+

Tested Up To 6.9.7

Requires PHP 5.6+

✓ No known vulnerabilities

What It Does

BugHerd embeds a visual feedback layer onto your WordPress site, letting clients point at on-page issues and leave comments without needing an account. It syncs those tickets to project management tools like Jira, Asana, and ClickUp for your dev team to act on. The plugin acts as a thin bridge between your site visitors and your existing bug-tracking workflow.

Who It's For

This is aimed at WordPress-powered agencies, freelancers, and development shops running client review cycles where non-technical stakeholders need to report issues visually. If you already pay for BugHerd's SaaS and use Jira or ClickUp, the WordPress plugin makes it easier to deploy on client sites. Small marketing teams running tight feedback loops on landing pages will also find it useful.

Who Should Skip It

If you do not already use BugHerd or one of its synced project tools, this plugin adds little standalone value to WordPress. Casual bloggers and small site owners looking for simple comment-based feedback should look at UserFeedback or Survey Maker instead.

The Bottom Line

BugHerd scores 71.47 out of 100, a middling result driven by excellent maintenance and compatibility but undercut by low install counts, sparse ratings, and no public support history. It is a reasonable add-on only if you are already paying for BugHerd and running an agency-style review process. Otherwise, the alternatives listed above cover most use cases more cheaply and with stronger community proof.

Pick this if you want in-site surveys and polls from logged-in or anonymous users without needing a paid third-party subscription.

WP ULike – Like & Dislike Buttons for Engagement and Feedback 83/100

Choose this when lightweight engagement metrics like likes and dislikes are enough and you do not need visual bug reports.

kk Star Ratings – Rate Post & Collect User Feedbacks 81/100

Pick this if your main goal is collecting star ratings on posts and pages rather than structured visual bug reports.

Survey Maker by AYS 79/100

Choose this when you want richer in-site surveys with logic and branching rather than screen-anchored client feedback.

Marker.io – Visual Website Feedback 77/100

Pick this if you want a direct BugHerd competitor with session replay and metadata capture baked in.